Privacy Policy
How Colournostics collects, uses, stores and protects personal information across our website and learning portals.
Who we are
Our website address is: https://colournostics.com.
Colournostics provides colour psychology and NLP-based tools, resources, training and online learning pathways. Some product purchases, course access and learning resources may be provided through our related Colournostics learning portals, including:
What personal data we collect and why we collect it
We collect personal information only where it is needed to provide our services, respond to enquiries, improve the website, manage purchases, provide access to learning resources, or communicate with people who have chosen to hear from us.
This may include your name, email address, phone number, message details, purchase details, course access information, billing and shipping details where relevant, and technical information such as your IP address, browser type and website usage data.
Contact forms
When you contact us through a form on this website, we collect the information you provide, such as your name, email address, subject and message. We use this information to respond to your enquiry and provide customer support.
We may also keep a record of your enquiry for administrative, customer service and business purposes.
Newsletter and email updates
If you subscribe to updates, download a resource, or ask to receive emails from Colournostics, we may collect your name and email address.
We use this information to send relevant updates, resources, news, product information and learning-related communications. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
Purchases and online learning
If you purchase a product or access a course through one of our Colournostics learning portals, personal information may be collected to process your order, provide access to your online modules, manage your account, deliver physical products where required, and provide support.
This may include your name, email address, billing address, shipping address, order details and account login details.
Payments are processed through third-party payment providers. We do not store full payment card details on this website.
Cookies
This website may use cookies to help the site function correctly, improve performance, remember preferences, support security, provide analytics, and improve the user experience.
If you log in to a Colournostics learning portal, cookies may be used to keep you logged in, remember your account settings, and support course access.
You can control or delete cookies through your browser settings, although some parts of the website or learning portals may not function correctly without them.
Analytics
We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use our website. These tools may collect information such as pages visited, device type, browser type, approximate location, referral source and time spent on the site.
We use this information to improve our website, content, products and user experience.
Embedded content from other websites
Pages on this website may include embedded content, such as videos, images, forms or other resources from third-party websites.
Embedded content from other websites behaves in the same way as if you visited the other website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Examples may include video platforms, payment providers, analytics providers, email marketing services and learning platform tools.
Media
If you upload images or files to the website, you should avoid uploading images with embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from images.
Who we share your data with
We do not sell your personal information.
We may share personal information with trusted third-party service providers where needed to operate our website, manage enquiries, process orders, deliver products, provide course access, send emails, improve security, monitor analytics, or comply with legal obligations.
These providers may include website hosting providers, email marketing platforms, analytics services, payment providers, learning platform providers, courier or delivery services, security tools and spam protection services.
How long we retain your data
We retain personal information only for as long as needed for the purpose it was collected, including to provide services, manage accounts, process orders, meet legal or tax requirements, resolve disputes, and maintain business records.
Contact form submissions and customer service enquiries may be retained for administrative and support purposes.
Order records and account information may be retained for legal, accounting and customer support purposes.
Newsletter subscriber information is retained until you unsubscribe or ask us to remove it.
What rights you have over your data
You can request access to the personal information we hold about you. You can also ask us to correct, update or delete your personal information, subject to any legal or administrative obligations that require us to keep certain records.
You can unsubscribe from marketing emails at any time.
To make a privacy request, contact us using the details below.
Where your data is sent
Information collected through this website may be processed by third-party services used for website hosting, spam protection, analytics, email delivery, payment processing, security, backups and online learning access.
Some of these services may process information outside your country of residence.
How we protect your data
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure or alteration.
These steps may include secure website hosting, SSL encryption, password-protected administration areas, limited access to personal information, website security tools, backups and software updates.
What data breach procedures we have in place
If we become aware of a data breach that may affect your personal information, we will investigate the issue and take reasonable steps to limit any harm. Where required, we will notify affected users and/or relevant authorities.
What third parties we receive data from
We may receive limited information from third-party services connected to our website, email systems, analytics tools, payment providers or learning platforms.
This information is used to operate the website, process orders, provide course access, respond to enquiries and improve our services.
Automated decision making and profiling
We do not use personal information for automated decision making that produces legal or similarly significant effects.
We may use basic analytics, email segmentation or website usage information to understand visitor interests and improve communications.
Contact information
For privacy-related questions or requests, please contact:
Colournostics
Email: info@colournostics.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.